Theme 2 Public transport and special transport

Margareta Friman, Service Research Center (CTF), Karlstad University; Tommy Gärling, Department of Psychology, Göteborg University
Memory of negative critical incidents and satisfaction with public transport services 

Andrzej Rudnicki, Cracow University of Technology; Krakow
Equivalent travel time of passengers as synthetic performance measure in urban public transport 

Helena Sjöstrand, Department of Technology and Society, University of Lund
Stated Preferences by mail to evaluate public transport passenger's preferences 

Wera Grahn, Institutet för Folklivsforskning, Stockholm University
Women's and men's relation to public transportation from a gender perspective 

Lars Haglund, Service Research Center (CTF), Karlstad University
Organisation of markets and marketing information in public transportation 

Göran Tegnér, Transek AB, Solna
Personal rapid transit in Stockholm – Market demand and economic appraisal 

Stig Franzén, ARISE-FRANCON
A holistic view on transportation of people 

Stig Knutsson, Regional planning, Royal Institute of Technology, Stockholm
Valuing rider quality attributes in the Swedish special transport services 

Agneta Ståhl, Department of Technology and Society, University of Lund
Public Transport or special service, or a mix